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Terms of Service

Welcome to Kelly Ferguson doing business as (d.b.a) Southeastern Ontario Spay Neuter Clinic
(“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our
services, including any messaging, marketing, or communication services (collectively, the
“Services”) provided through SMS, MMS, or other messaging platforms.
 
By using our Services, you agree to these Terms. If you do not agree, please do not use our
Services.
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1. Use of Messaging Services
 
By opting in to receive messages from us, you consent to receiving automated and manual
communications via SMS or MMS, which may include promotional messages, appointment
reminders, service updates, or other business communications.
 
-Message and data rates may apply.
-Message frequency may vary.
-You can opt out at any time by replying STOP to any message.
-For help, reply HELP or contact us at: bellevillespayneuter@gmail.com
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2. User Consent & Opt-In
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Users must explicitly opt in to receive messages from us. Opt-in may occur through:
 
-Online sign-up forms
-Website popups or landing pages

-Keyword opt-ins (e.g., texting a keyword to a short code)
-In-person or written consent
-We do not send unsolicited messages.
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3. Opt-Out Policy
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You may opt out of receiving text messages from us at any time by replying STOP to any
message you receive. Once you opt out, you will no longer receive messages from us unless
you re-enroll.
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4. Data Privacy
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We respect your privacy. All data collected during the opt-in process or through ongoing
communication will be handled in accordance with our Privacy Policy and applicable data
protection laws.
 
We do not share, sell, or distribute your contact information with third parties for their
promotional purposes.
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5. Message Delivery
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We are not responsible for delays or failures in message delivery caused by mobile carriers or
other factors outside our control. Delivery of messages is subject to the recipient's mobile
network availability and service plan.
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6. Prohibited Uses
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You agree not to use our Services for:
 
-Sending spam or unsolicited message
-Fraudulent, illegal, or abusive content
-Harassment or threats
-Any content that violates local, state, or federal laws
 
We reserve the right to suspend or terminate your access to the Services if we believe you are
violating these Terms.
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7. Changes to These Terms
 
We may update these Terms at any time. We will notify you of significant changes by updating
the effective date or by other appropriate means. Continued use of the Services after changes
means you agree to the new Terms.
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8. Contact Us
 
For questions or concerns regarding these Terms or our messaging practices, contact us at:
 

Kelly Ferguson doing business as (d.b.a) Southeastern Ontario Spay Neuter Clinic
 
764-A Old Highway 2 Trenton, ON K8V 5P5
 
(613) 392-7729
 
bellevillespayneuter@gmail.com

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